#Womply ppp fastlane login verification#
#Womply ppp fastlane login plus#

In our opinion we believe that you should not use this service. We feel as though they betrayed our trust and disregarded us as individuals and just processed us as a number and brushed us aside, then someone internally made a mistake and instead of owning it and fixing it they have chosen to take the role of a bully and refuse to resolve it.

Our overall experience has been extremely disconcerting because we thought we did our homework and thought that they were an okay company providing a nominal service that may be useful to some, but we could not see any value or ROI. For some reason it also allows you to attempt to resend review requests, only to give you a red pop-up message that you can't. I'd say you are actually only able to send review requests to 70% of purchasers (that may be too generous a number). Since there are laws about what that company can collect and give out, you will often not have an email address, never a phone number, and never a last name. I appreciate that you can either use their pre-written messages or create ones of your own, customize the review request email/text, and can see the split of total reviews, positive reviews, and negative reviews.įor one, Womply pulls customer information from your credit card processor. Womply aggregates all of your review platforms so that you can respond and manage reviews all in one central location. I understand that you can only lead the horse to water, but this is crazy. In the first month I've sent 145 requests (manually, because Womply's automated service will only send 15/day) and gotten 0 responses from this method. It hit shitty and they need to hire some real people to handle important questions or let them talk to the SNA themselves! Unfortunately, due to Womply’s negligence, North Coast Apparel might have to close its doors! No live customer service contact available and the only response received was computer generated making the owner start over & lost funding due to Womply’s negligence.

no valid reason or explanation and no way of contacting anyone to have the problem fixed.

Unfortunately this diminished the reliability and usher friendly capabilities of the PPP loan application process! Womply failed to warn exsisting applicants if these changes and what additional information they required from the applicants! Some had already completed then identity check requirements several times but Womply continued to inconvenience my clients with unnecessary verification that they have already received! When the applicants submit the tax return Womply fails to verify if the information is actually correct but their computer system says they still did not submit the proper documentation! For example, North Coast Apparel, one of my clients, their PPP loan applicant was suddenly canceled by Womply after his company was already approved and the promissory note from the lender was signed and awaiting funding. PPP Fast Lane … I’ve used it for my business PPP application and also referred and manged 9 additional small business applications as well for my clients… The application process started out pretty smooth until Womply started making changes to their security controls and electronic application platform.

Finally my clients keep Receiving computer generated emails saying some documents need to be signed but nothing is available & your computer generated email does not provide any information such as customer name or last four of social! Please tell me what documents need to be signed before you cancel It again on the poor people! It’s very Friday to know Womply is making money off us without having to do much to make the money except make sure our documents are submitted correctly even when they are canceled for no reason or they aren’t getting processed properly or we have no way of knowing what they are looking for because a computer is the only customer service they have! We do not understand exactly what you want from North Coast Apparel, but they have submitted everything plus more, confirme identity 5 times & approved and signed note the 1st time Womply needed to offer a live customer service department when they started making changes to the Fastlane system and process because one of my clients loan got cancelled when the note was ready to sign without any explanation or reason! All that he needed to do was sign his papers, but Womply sent the email to the incorrect email address and canceled his application and now he’s still waiting for them to finalize his next one! He should have that money in his bank by now! I also should have $250 per each for the 8 application I referred and approved… totaling $2000 per Womply’s agreement! I still have not received anything.

#Womply ppp fastlane login verification#

#Womply ppp fastlane login plus#